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Tungsten Clustering is a powerful tool with many moving parts, including the Tungsten Connectors which may be installed on any application server. During a troubleshooting event, it is helpful to understand what to look for and where, in addition to understanding how the logs work together to provide a clear picture of the situation. In Tungsten version 7, we introduced a number of features designed to make troubleshooting easier, and this blog will cover some of that too.

The tungsten_merge_logs command is designed to aid troubleshooting by consolidating the various log files into one place (merged.log), ordered by time. There are many moving parts to a cluster and they are spread over multiple nodes (usually three). When there is an issue, the logs are the key resource to find out what is going on. The best practice is to gather the log files into one place and then read through them all. This can be difficult with many files on multiple nodes. For this reason, the `tungsten_merge_logs` tool was created.